Travel firm assured safe Cabo trip that ended with 28 coronavirus cases, Texas students say

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AUSTIN, Texas — In the days leading up to her trip to Cabo San Lucas, Rajya Atluri started to get nervous.

A senior at the University of Texas, Alturi was seeing warning signs from school and public health officials not to travel for concerns over the coronavirus. But as the spring break trip approached, there was still no warning from the Centers of Disease Control regarding Mexico’s risk of coronavirus exposure. Still, she said, she had her doubts.

Alturi ultimately decided to forfeit the $1,900 she had paid for the trip and not take the risk of exposing herself to COVID-19.

“Both of my parents are doctors, and they didn’t really feel comfortable with me going,” Alturi said. “A lot of students had definitely saved all year to be able to go, but at the end of the day, despite having a trip and all that, it didn’t seem worth it to me to go with the health situation.”

Had she not canceled, Alturi could have been among those who traveled to Cabo for spring break and contracted the coronavirus.

On Tuesday, Austin Public Health officials said 28 UT students contracted the coronavirus on the trip. The confirmed cases were part of a larger group of 70 young people who took a charter plane to Mexico. Some returned to Austin on a commercial airline.

The names of the students and their exact dates of travel haven’t been made public, but officials say they have been in contact with all 70, and those who are infected are quarantining while others are being monitored.

Adina Traub, a sophomore at UT, said the company who runs the trip, JusCollege, comes to UT and other campuses every year to recruit attendees.

Traub said she put a deposit down in April 2019, and made a total of $2,000 in payments to JusCollege as the trip approached.

But as COVID-19 spread, she also began to feel uncertain. She said JusCollege sent messages to registrants saying the trip was still on, and no travelers from other trips had been sickened. They also offered travel insurance through a third party, but it didn’t cover a pandemic, she said.

Just before she was scheduled to leave, UT officials announced the campus would shut down, and President Donald Trump announced a ban on people entering the country from Europe.

“Everyone was saying, ‘Don’t travel. Don’t travel,’” she said.

Traub, who has asthma, was worried about catching the virus from other attendees and made the decision not to go, along about 30 others from her sorority.

“Out of the 36 girls who were going, only four ended up going,” she said. “Everybody else pulled out.”

The four who did go faced a tough choice, she said. They were from New York, where the virus was spreading rapidly. With campus and their sorority house closed, they had to decide whether to pay for hotel rooms in Austin and lose the money they’d paid toward the trip, or to take a chance go.

“They were like, ‘Oh, Cabo is probably safer than going home to New York,’” Traub said.

Traub and others said they have heard nothing from JusCollege about refunds, despite multiple attempts to reach them.

The American-Statesman reached out to JusCollege multiple times for comment on the trip, but did not receive a response. On March 25, JusCollege announced it had postponed all other spring break trips, and would work to provide partial refunds or credits to those who couldn’t attend the new dates.

The company still is advertising spring break trips to Cabo San Lucas for a starting price of $499 on its website.

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